Please ensure the correct address details including postcode are provided for the intended recipient and contact details in the event of any delivery problems. Ever So Special cannot be held responsible for orders being delayed by incomplete or incorrect information.

Should the recipient not be home we will attempt to deliver to a neighbour or post a card through the letterbox informing them that a delivery has been attempted. Please ensure the correct address is provided for the recipient.

If an attempted delivery fails (such as the wrong address specified on the order or there is no one to leave it with), we reserve the right to charge additional costs to re-deliver at a conviniant time for Ever So Special.

There may be delays in delivery where a third party is involved, such as delivery to hospitals, hotels, schools, offices, and business addresses. In case of delivery to such locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery. usually they will be delivered to a main reception or mailing room prior to internal distribution.

Delivery to Hospitals Please be aware that now some hospitals do not accept fresh flowers into the wards, please check with the hospital you are sending flowers to before ordering. We cannot be held responsible if fresh flowers are refused by the hospital. Why not send fruit basket or chocolate Bouquets!

Our liability for non-delivery of the products shall be limited to replacing the product within reasonable time.

International Orders

We will be happy to accept your international orders if you call our shop directly on 0121 772 4954. We are unable to accept international orders over the internet

Valentines & Mothers Day

Due to the high demand on these special occasions, we cannot specify a time for Delivery.

All deliveries will be done between 8am and 6pm. All deliviries wiil be done between 8am-6pm

Bank Holidays - no delivery

No deliveries will be done over bank holidays -

Any orders booked online or via the phone will be done the following working normal working day.

Locally we deliver to: Acock's Green, Alcester Lane's End, Alum Rock, Aston, Bacon's End, Balsall Heath, Banners Gate, Bartley Green, Bateman's Green, Bearwood, Beech Lanes, Bickenhill, Billesley, Billesley Common, Birches Green, Birchfield, Birmingham, Blossomfield, Boldmere, Bordesley, Bordesley Green, Bournbrook, Bournville, Brandwood End, Bromford, Brown's Green, Buckland End, California, Castle Bromwich, Castle Vale, Catherine-de-Barnes, Chad Valley, Chelmsley Wood, Colehall, Cotteridge, Dickens Heath, Digbeth, Drakes Cross, Edgbaston, Elmdon, Elmdon Heath, Erdington, Fordbridge, Garrets Green, Gib Heath, Gilbertstone, Gilson, Gravelly Hill, Griffins Hill, Hall Green, Hamstead, Handsworth, Handsworth Wood, Harborne, Hasluck's Green, Hawkesley, Hay Mills, Headley Heath, Highgate, Highter's Heath, Hillfield, Hodgehill, Hollywood, Kineton Green, King's Heath, King's Norton, Kingshurst, Kingstanding, Kitt's Green, Ladywood, Lea Hall, Lee Bank, Lifford, Little Bromwich, Lode Heath, Lodge Hill, Londonderry, Lozells, Lyndon Green, Major's Green, Marston Green, Minworth, Moor Green, Moseley, Nechells, Nechells Green, New Oscott, Newtown, Northfield, Olton, Perry, Perry Barr, Perry Beeches, Perry Common, Pype Hayes, Queslett, Ridgacre, Rood End, Rotton Park, Rumbush, Saltley, Sandwell, Selly Oak, Selly Park, Shard End, Sharmans Cross, Sheldon, Shenley Fields, Shirley, Shirley Heath, Short Heath, Small Heath, Smethwick, Soho, Solihull, Solihull Lodge, South Yardley, Sparkbrook, Sparkhill, Springfield, Stechford, Stirchley, Stockfield, Stockland Green, Summerfield Park, Ten Acres, The Vale, Thimble End, Three Maypoles, Tidbury Green, Tile Cross, Tower Hill, Trueman's Heath, Tyburn, Tyseley, Ulverley Green, Upper Witton, Vauxhall, Wake Green, Walker's Heath, Walmley, Ward End, Warley Woods, Warstock, Washwood Heath, Water Orton, Weoley Castle, Whitlock's End, Winson Green, Witton, Woodcock Hill, Woodgate Valley, Worlds End, Wylde Green, Yardley, Yardley Wood